FAQs

Worldwide Shipping


Yes we deliver worldwide, for more information please see our Deliveries & Returns page




Genuine, Original and Authentic products only


All products on FSM are genuine original items. We are very proud of this, and therefore do not sell fake or remade items. We source directly from the largest sports brands or their tier 1/2 distributors to ensure the authenticity of products. We also have rich experiences in authentication verification as we came from a background of die-hard collectors. We have a zero-tolerance policy to counterfeit items.




Secure ordering


We use PayPal as the main way to accept payments. It works exactly like eBay - the PayPal Buyer Protection can give you extra protection for the safety of the transaction, and you enjoy the same protection right as you have on eBay. Safety and transparency are two very important value of FSM.




Payments (online and offline)


We accept the following payment methods: - PayPal (accepts all major debit/credit cards including American Express) - Wave Invoice (accepts all major debit/credit cards) - iZettle (for offline market stall only and accepts all major debit/credit cards including UnionPay) - AliPay and WeChat Pay (for Chinese Yuan transactions please contact us for further information) We do not accept bank transfer and cheques.




Shirt Conditions


As we mostly sell new shirts, the condition would be:
BNWT - Brand new with tags
BNWOT - Brand new without tags
Mint - superb unworn example Please see the condition details in product descriptions.




Reservation


If you are a returned customer (FSM Collector Club Member), please contact us for an agreement. If you are a new customer, we will take 10% deposit for your reservation. For example, if you find us on eBay about MLS nameset and want to reserve some additional namesets with us, you must use the contact form of our website to notify us. Once we agree to provide such service for you, we will send you an invoice for the 10% deposit and proceed with your reserved order.




Contact FSM


Email: footballshirtmemory@gmail.com
Twitter: @shirtmemory
Facebook: Football Shirt Memory
Instagram: FootballShirtMemory





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