Deliveries & Returns

UK Shipping


In the UK (excl. Isle of Man and the Channel Islands) we offer free shipping and will use Royal Mail 1st Class Signed For service. We also work with DHL and should you enquire such option, please contact us for a quote.




International Shipping


  • Europe - Royal Mail International Tracked & Signed service - £8.99
  • Asia - Royal Mail International Tracked & Signed service or Royal Mail International Signed service - £8.99
  • US & Canada - Royal Mail International Tracked & Signed service - £8.99
  • Mexico - Royal Mail International Signed service - £8.99
  • South America - Royal Mail Interntional Tracked & Signed service or Royal Mail International Signed service - £8.99
  • Australia and New Zealand - Royal Mail International Tracked service - £8.99
We also work with DHL and should you enquire such option, please contact us for a quote.




Postage for multi-buy (more than one shirt)


Postage for multi-buy (more than one shirt)
No, we offer a flat shipping rate, which means that even you purchase more shirts from us, you will not pay for additional postage. We subsidise these costs for you.




Do you provide a tracking number?


Do you provide a tracking number?
Yes, we will send you a shipping confirmation email with a tracking number to check progress.




Time of Delivery (and second hub dispatching)


FSM operates from London. However, for some specific products, FSM uses a shipping agent based in PR China as its second hub for dispatching some rare items (especially the official Chinese Super League products). We provide an expectation of delivery to customers based in the following jurisdictions/countries and territories: From London (as a reference and may affect by different factors including customs, act of god, etc): - UK (1-3 working days) - France (7-10 working days) - Spain (10-13 working days) - Portugal (7-10 working days) - Germany (5-10 working days) - Italy (10-15 working days) - Poland (7-13 working days) - Hungary (8-15 working days) - Austria (7-13 working days) - Denmark (7-10 working days) - Sweden (7-10 working days) - Australia (Sydney entry: 2-4 weeks; Melbourne entry: 4-10 weeks) - PR China (Beijing: 5-7 days; Shanghai: 7-12 days; Guangzhou: 11-15 days; second tier cities: 10-14 days; third tier cities: 13-18 days) - Hong Kong SAR (5-7 working days) - Macao SAR (2 weeks) - Rep. of China (Taiwan) (1-2 weeks) - Japan (7-10 working days) - Rep. of Korea (10-15 working days) - Singapore (5-8 working days) - Malaysia (2 weeks) - Indonesia (2-4 weeks) - UAE (10-15 working days) - Qatar (15-20 working days) - Bahrain (2-4 weeks) - Turkey (2-4 weeks) - Israel (7-15 working days) - US (East Coast major entries: 7-12 working days; West Coast major entries: 7-15 working days; other cities: 2-5 weeks) - Canada (3-5 weeks, especially Toronto) - Mexico (at least 2 months) - Brazil (3-5 weeks) - Chile (at least 1 months) - Ecuador (2-4 weeks) - Peru (2-4 weeks) From Shenzhen: - UK (4-7 days - EMS option) - Singapore (around 5 days - EMS option) - US (around 1 week - EMS option / around 3-4 weeks - SF USPS Small Packet or China Post Small Packet) - Ecuador (1-2 months - China Post Small Packet) - Germany (around 1 week - EMS option) - Japan (around 5 days - EMS option) - Rep. of Korea (less than 1 week - EMS option)




General Information of Delivery


We aim to dispatch your order within 2 working days from the date that payment has been cleared. Delays may be caused due to bank holidays and weekends. For international deliveries, there may be delays beyond our control, and we cannot be held responsible for any delays caused by Royal Mail/DHL, Customs in your home country and public holidays etc.  All UK orders are shipped by Royal Mail services. Within the UK we send our products signed and tracked. For all UK delivery postages please refer to our UK postage rules. All international orders are shipped by Royal Mail services. Within Europe we ship our products signed and tracked. Outside of Europe we ship your order with Royal Mail standard tracked. For all international delivery postages please refer to our international postage rules. Delivery outside of Europe they may be subject to import duty and taxes. You will be responsible for payment of any such import duty and taxes. For more information please contact your local customs/tax office.




Return and Refunds


We offer a refund to all customers if you’ve told us within 14 days of receiving your goods that you want to cancel. You have another 14 days to return the goods once you’ve told us. We will refund you within 14 days of receiving the goods back. Customers should pay for the postages of the returns. All returns must be in their original condition and packaging for a full refund of the price you paid for the item. Personalised products will only be accepted if the product is faulty, as per the Distance Selling Regulations.





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